Before applying for a withdrawal request, please make sure that your account is fully verified.
If your account is not verified yet, please send us all the required [email protected]
Withdrawing funds can be done in two methods – Bitcoin, or Bank Wire Transfer.
Upon opening a withdrawal request please send an email to [email protected] with the Bitcoin address where you want the withdrawal to be sent to.
Withdrawals are processed Monday – Friday before 12:30 GMT cuttoff time. Any requests submitted after the cuttoff time will be processed the next day.
Wire transfer withdrawal can be done for profit purposes only or for those accounts which were invested using a wire transfer method.
Approved wire transfer withdrawals are forwarded to our bank on the day of their approval and are usually sent out from our bank on the same day.
Wire transfers often make their way between several banks in several countries, and this can take a little longer as foreign financial institutions usually require a few working days to remit funds around the world.
Once processed, for any withdrawal via bank, wire transfer or credit card, please allow up to 7-10 business days for the funds to reach your bank account.
Also please be advised that there is a minimum withdraw amount of 250 USD/GBP/EUR.
At Finbitex™s, we strive to make it as easy and as quick as possible for traders to deposit and to withdraw their funds. In order to make a deposit, all one needs to do is to log into his Finbitex™s account, and to select the deposit method he wishes to use.
Upon making a deposit please send a screenshot of the transaction to [email protected] from the email address associated with you account.
If you want to make a deposit through a method we do not currently support, please contact our support team. We may be able to iron out the problem for you.
For further assistance please contact our support team by email [email protected] or call one of our phone numbers.